Network Operations Tech

Primary Function

This position monitors and responds to system alarms within the cellular and telephone networks and associated peripheral equipment using the Network Management software. Also investigates and resolves alarms, trouble tickets, and cellular roaming complaints.

Required Skills

NOC Certification and Training Requirements

NOC Technician I:
• 0 to 1 year of experience in related field.
• Must acquire DSLAM training.
• Must acquire CompTIA A+ and maintain certification until a higher certification is acquired.1

NOC Technician II:
• Minimum two (2) years of experience in related field preferred.
• Must acquire or possess a current Cisco CCT or CompTIA Network+ certification and maintain the certification until a higher certification is acquired.1

NOC Technician III:
• Minimum three (3) years of experience in related field preferred.
• Must acquire or possess a current CWNP-CWTS certification and maintain the certification until a higher certification is acquired.1
• Must acquire or possess a current Cisco CCENT certification and maintain the certification.1

• High school diploma or equivalent.
• Some knowledge or experience and/or training in related field.
• Must meet, at minimum, the attached Certification and Training requirements of the NOC Tech I.
• Must maintain a good driving record and a valid driver license.

 

Hours

This department is operated 24-hours/7-day a week. This position consists of a 40-hour workweek, which can include weekends, holidays, and the possibility of a shift rotation on occasion as needed.

Salary Range

$17.75 to $22.63 per hour

Application Process/Contact Information

LaDonna Hedrick

***External applicants must apply online at GoPioneer.com by clicking “Career Opportunities”