The Call Center Operator/Campus Police Dispatcher is responsible for delivering high standards of service to students, faculty, staff, and community members by making the most effective and efficient use of call-center staff and technology resources and will perform duties associated with emergency and non-emergency response of a campus police department to service calls and inquiries received through on-scene observations, telecommunications, emergency alarms and personal contact with campus patrons.
High School diploma or GED
Ability to operate telephone.
Ability to work flexible and weekend schedule.
Ability to communicate in a clear and concise manner.
Ability to obtain, note and transfer details to appropriate personnel.
Ability to effectively prepare, organize, file and retrieve written forms, logs and report documents.
Ability to operate office business equipment (i.e. scanners FAX and Copiers).
Ability to respond effectively and calmly with difficult or irate callers.
Ability to remain calm.
Ability to use computer keyboard and mouse.
Ability to utilize moderately complex computer software programs.
Ability to use a two-way radio.
Ability to recognize critical situations and organize actions following protocols and standards for emergency responses
Work hours will be assigned to best meet the needs of the Campus Police Department. The Call Center Operator/Campus Police Dispatcher is required to be available to work days, evenings, weekends, holidays, and overtime, as needed. 2080hrs/year
$10.50 – $13.60
Apply online at https://www.occcjobs.com/postings/13874
Applicants are to thoroughly complete the online application and attach the following required documents: cover letter and resume.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance or questions, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.