Staff & Management Development

Staff and Management Development Services

One of the most critical components to the success of any business is the effective use of its human resources. Staff and Management Development Services has resources to aid in the development of your staff members at all levels.

We have developed and successfully implemented human resource development programs for small to large companies in areas including communication skills, goal setting, team building, transitioning supervisory skills, effective performance appraisals, business writing, customer service, time management and leadership.

Our consultants meet with you to identify critical issues and desired measurable outcomes. Starting with a core body of knowledge, the training is then customized to meet establish objectives based on identified needs.

Upcoming Classes

Everyday Leaders
  • Tactical Confrontations
  • Creating a New Voice of Leadership–
    Developing Leaders Around You
  • Chick-fil-A Leadercast

HR Matters Series

  • Make Leadership Simple by Clarifying Your Role
  • Get Your Head in the Clouds
  • Managing Difficult Performance Reviews

Supervisory Academy

  • 9-week series

Additional Classes

  • Making the Transition from Staff to Supervisor
  • Tactical Confrontations 101
  • Know Your Talent, Grow Your Strengths

Available Training

High-Performance Teams

  • Building Trust
  • Dealing with Conflict
  • Interaction Skills for Success

Management and Leadership Development

  • Business Acumen
  • Emerging Leader Program
    (Based on John Maxwell's 360° Leadership)
  • Facilitating Change
  • Interaction Management: Exceptional Leaders...
    Extraordinary Results by DDI
  • Managing Up!
  • Managing you: Supervisory Academy
  • Recruiting, Interviewing and Selection Skills
  • Strengths-Based Leadership

Staff Development

  • Business Ethics
  • Communication Skills
  • Customer Service
  • Dealing with Change
  • Know Your Strengths, Grow Your Talents
  • Preventing Harassment in the Workplace

Strategic Planning

  • Facilitation of Strategic Planning Process
  • Goal Setting and Execution
  • Project Management

Browse the Course Catalog to view all MTC class offerings.

Contact Information

Marcy Luter
Coordinator, Staff and Management Development

(405) 377-3333, ext. 251


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- Savannah Jenkins,